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VI Engineered FUAUD

8163 Views 36 Replies 24 Participants Last post by  TravAZ
Good Day Slingers,

So, I'm generally not a posting kinda person but I really want to help others from landing in the same trap I did.

Here's the story (still in progress):


When I saw the VI Engineered website I was enamored buy the styling of their products. So, on August 22, 2015, I paid the $5K+ for their turbo kit. After a couple of months of no contact from them, I started to prod them for information. I had several e-mail exchanges with Jon from VI. All contained reasons about why the delivery was "late." Finally, Jon said he would powder coat the turbo for my patience. Still, nothing was delivered. In mid-March I sent him a message saying that I wanted a refund and that if he wouldn't do it, I would have my credit card reverse the charges. Jon responded with a UPS tracking number. Still nothing arrived. So, I started the process of reversing the charges. I then received a UPS package from Jon. It contained three pieces. An oil pan, turbo (not coated) and an intake. Not "All you need to do the conversion." That's where I am as of right this minute.

Thanks for reading and I hope no one else ends up in this situation.
Roger
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Wow..all this criticism. I was an early adopter for the turbo kit(number 3, I believe) and could'n be happier.
The only issue with the installation, which Jon did, was a small oil leak at the lower return line to the pan from the
turbo(corrected with a clamp). At 25,000 miles(all turbo time), I pulled all the plugs for inspection. To my amazement, they where
as white as the day I put them in and with zero carbon. The iridium electrode looked brand new. This means the engine is running
close to or at a FAR of 14.7 (perfect). MPG is averaging 35 with best 38, worst 32. Oil: Mobile 1, 5-40W turbo diesel. 2 bar map
sensor(a must).
With your comments, it would appear you are actually may be running lean. You don't want to be anywhere near 14.7 AFR when pushing boost and your plugs shouldn't be perfect white. Your gas mileage would also point towards lean conditions.

His kits seems to run pretty good at 5000 feet and above. It is when people got closer to sea level that they had / have issues (first versions with small turbos).

But hey, if it is running good, I wouldn't mess with it.
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With your comments, it would appear you are actually may be running lean. You don't want to be anywhere near 14.7 AFR when pushing boost and your plugs shouldn't be perfect white. Your gas mileage would also point towards lean conditions.

His kits seems to run pretty good at 5000 feet and above. It is when people got closer to sea level that they had / have issues (first versions with small turbos).

But hey, if it is running good, I wouldn't mess with it.
14.7 Afr is far from performance perfect, Epa perfect, yes. If the engine didn't have knock sensors, you would have holed the pistons by now. 12.8-13.5 is where you want to be.
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14.7 Afr is far from performance perfect, Epa perfect, yes. If the engine didn't have knock sensors, you would have holed the pistons by now. 12.8-13.5 is where you want to be.
Still too high for our application.

If we are seeing anything over 12.5, we are adding fuel.
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Hmmmm......
Well I wasnt a big fan of him from the start.
Maybe business hasnt been so good because of the prices he charges. Yeah, his early headers were pretty I guess but I wasnt going to pay 1/4th the cost of the engine for headers. Thats just me.
Anyway, I can say that I had an instance where he did not keep his word with me. He was supposed to do something and didnt do it.
No biggie.
At the time I didnt make a post about it because most of the people here thought he was a God and I didnt want to deal with knuckleheads attacking me.
As Paul Harvey would say, "now we know the rest of the story."
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Still too high for our application.

If we are seeing anything over 12.5, we are adding fuel.
I agree, didn't want to get into a tuning lesson. I run 12.3 @ 80-100% tp and 12.8 in the 40-80% tp and in the 12.8 -13.5 range in the 4-40% tp.
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Btw, ask me if I like my setup, the answer is I love it. It pulls hard and it looks like art.

My critic has nothing to do with the actual product (although I was the one discovering the severe boost creep on his 1st header version, he did correct it after).

My issue is with total lack of customer service.

When I bought the kit, I was promised custom cooler lines that would be made for the vmount kit, right now the coolant lines look like shit being hooked up to multiple stainless tubes to make it get to the right places. This was supposed to be temporary and he would provide custom tubing later on.

Never happened. Even after countless emails and txt messages, never answered back.

I also sent him my old oil pan for him to use as a core, i figured its better than to send it for recycling. He told me he would pay me postage feed. He never did. So I GAVE him a 1000 mile old oil pan, paid for postage, and I got to pay for all of it. Ok, no problem.

Then I asked him to just send me a baffle for my exhaust, it makes too much noise and my wife hates it. Told me he would ship it to me free in exchange for the pan.

Suprise, never happened.

After one year, still got nothing from him.

I august 2015, my friend saw the kit installed in my SS, and fell in love with it. He ordered one just like mine.

Paid it in full in september, and only in may 2016 he got a shippement that was missing pretty much everything but the turbo and the intercooler.

It took another month of harassement to get all the parts to install it. Never got an oil pan too, we had to mod it ourselves.

So yeah, I think my opinion is not just "bashing".

I love my setup, but I wouldn't recommend it to anyone.
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This is disheartening.

Do not lay down and eat the loss. Gather your evidence and file a dispute ASAP. Do not get lackadaisical on your complaint.

If you paid your hard earned money and didn't get what you paid for, you have the credit card company on your side and you will win, but you have to fight.

What is going on with Jon V? No clue. But this is certainly the type of advertising nobody wants so maybe he has checked out.
JonV is pretty active with tuner cars, both local and international clientele - my nephew knows of Jon and his work and he seems to still have a good reputation in this community.

Obviously, he's given up on the SS market (no longer a sponsoring vendor of this forum), apparently as long ago as last fall when he didn't deliver for iNewton's friend. One-on-one Jon is an OK guy, I never would have initially thought he would screw over some of the SS community like he apparently has done.

I don't think his SS turbo kit caught on like he thought/hoped - although I think his reputation of late/non delivery was the primary influence on this. His failure to follow thru on a paid for full turbo package, baffles, etc is troubling.
JonV is pretty active with tuner cars, both local and international clientele - my nephew knows of Jon and his work and he seems to still have a good reputation in this community.

Obviously, he's given up on the SS market (no longer a sponsoring vendor of this forum), apparently as long ago as last fall when he didn't deliver for iNewton's friend. One-on-one Jon is an OK guy, I never would have initially thought he would screw over some of the SS community like he apparently has done.

I don't think his SS turbo kit caught on like he thought/hoped - although I think his reputation of late/non delivery was the primary influence on this. His failure to follow thru on a paid for full turbo package, baffles, etc is troubling.
I hope he is reading these threads.

I've got no dog in this fight and haven't bought anything from him, but when I hear about people getting ripped off.... That's when my claws come out.

It's a small world out there and reputation is everything. Most importantly if your business model is not working and you want to move on, you make things square with the people that tried to support you. That's business 101. If he is screwing people over, I hope he is flipping burgers at McD's next week, because that's what he deserves.

Sad. Really sad.
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July 14th he posted a turbo he was doing on an SS



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This will be good for DDM or Alpha or Hahn so when they blow their V engine they will need a new one!
This will be good for DDM or Alpha or Hahn so when they blow their V engine they will need a new one!
He fixed the boost creep issue on the new headers.
I was surprised today while I was talking to a new SS owner here in Denver area, he said a local dealer (Sun ENT) was going to be installing a turbo on his SS. I asked him who's Turbo and all he knew was that it was local. I found out that it's Jon V, evidently he's install 6 or so for the dealer in the Denver area. I told my new friend to run far away from the Vi turbo.
I was surprised today while I was talking to a new SS owner here in Denver area, he said a local dealer (Sun ENT) was going to be installing a turbo on his SS. I asked him who's Turbo and all he knew was that it was local. I found out that it's Jon V, evidently he's install 6 or so for the dealer in the Denver area. I told my new friend to run far away from the Vi turbo.
Sounds like there was some kind of falling out that happened...but he is still making, selling, and installing kits. I know that Dan has had a VI kit for a long time and I don't believe he has any issues, especially after the 2 bar map upgrade from Bob.
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I was surprised today while I was talking to a new SS owner here in Denver area, he said a local dealer (Sun ENT) was going to be installing a turbo on his SS. I asked him who's Turbo and all he knew was that it was local. I found out that it's Jon V, evidently he's install 6 or so for the dealer in the Denver area. I told my new friend to run far away from the Vi turbo.
Actually, I would argue that point...there's nothing inherently wrong with Jon's turbo kits (after the boost creep problem was addressed several months ago). In fact, having a reputable dealer such as Sun as the middle man should be a positive.
^ Bingo.

The newer locally installed kits have probably been working pretty good.
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