[dascrow]

To our passionate Forum members,

Polaris has been working overtime to bring resolution to get our riders and fans back on the road as fast as possible. Thank you for your continued support and patience.

We are happy to report that as of today, 100% of the replacement parts for customer owned Slingshot vehicles have already shipped from Polaris to local dealers. Meaning ALL registered Slingshot owners should be able to schedule your service update, if you haven’t already done so.

As a reminder, safety and quality are the highest priority for Polaris. Please refrain from operating any Slingshot vehicle until the necessary updates are completed. Contact any authorized Slingshot dealer to schedule your service appointment.

We apologize for the inconvenience caused by the Stop-Ride announcement. To assist with your overall satisfaction, and to demonstrate the confidence we have in our quality, Polaris will add an additional 60 days of factory warranty to ALL registered Slingshot vehicles that have been impacted by the Stop-
Ride. This 60 day warranty extension will automatically be added to your existing vehicle warranty. No action is required by Slingshot owners to receive this warranty extension.

For more information, please contact your local Slingshot dealer or the Slingshot Consumer Services Department at 1-855-863-2284.

I, and everyone at Polaris, thank you for your continued support and passion.

Mike Jonikas
Vice President, Slingshot

 

[Thomas Sleight]

Cool

 

[JV17]

So was my parts sent to the dealer that I bought mine from? Or did they send it to the dealer near me?

 

[FloridaJoe]

Reports all across the USA that repairs are being made. Hats off to Polaris on this one. 1) They lived up to promise to have all parts to dealers by end of months. 2) they have communicated to us better than ever before. 3) at least gave some compensation to us 60 days additional warranty.
All is a move in the right direction. I am beginning to sound like a fanboy. Now if they will only stop shipping unsold showroom stock to dealers and finally ship ALL pre-sold orders to Florida.

 

[Funinthesun]

Reports all across the USA that repairs are being made. Hats off to Polaris on this one. 1) They lived up to promise to have all parts to dealers by end of months. 2) they have communicated to us better than ever before. 3) at least gave some compensation to us 60 days additional warranty.
All is a move in the right direction. I am beginning to sound like a fanboy. Now if they will only stop shipping unsold showroom stock to dealers and finally ship ALL pre-sold orders to Florida.

I'm still waiting for my dealer to call me back after they open up the boxes that arrived. tick talk, tick talk.

 

[SAINT SS]

Nice job Polaris!

 

[Otter]

Reports all across the USA that repairs are being made. Hats off to Polaris on this one. 1) They lived up to promise to have all parts to dealers by end of months. 2) they have communicated to us better than ever before. 3) at least gave some compensation to us 60 days additional warranty.
All is a move in the right direction. I am beginning to sound like a fanboy. Now if they will only stop shipping unsold showroom stock to dealers and finally ship ALL pre-sold orders to Florida.

That was no Fanboy post FJ, just the straight scoop.

The only thing we should expect of oneanother is to acknowledge reality.

 

[Hogg]

So was my parts sent to the dealer that I bought mine from? Or did they send it to the dealer near me?

JV17, I called my local dealer and gave them my VIN info so they would order my parts. The dealer I purchase it from called me and wanted to know if they were going to fix it. I told them no and all is good. You should call the dealer you want to fix the recall stuff and make sure they have enough or get your items moving to that dealer.

 

[jdskycaster]

Appreciate the update here and should be getting a call soon to take delivery of mine. Great to see that getting the SS back on the road has been a high priority and handled swiftly.

 

[Red]

Problem found, problem solved and and 60 days added to the warranty; I'm good with that. One thing I think many overlooked in this is the fact that this was done by the manufacturer not mandated by a government recall, thanks Polaris for stepping up.

 

[Rob]

Thank You for the update Mr. Jonikas

 

[kody]

its like a miracle on the Hudson, dealer has parts and should deliver SS today, no break here for polaris on the 60 days i bought the 3 year extended warranty so whats that mean 3 years 60 days????

 

[ruptured duck]

All good news...

 

[Dirty Deeds Bikes]

Called to check on my status today. Roll hoops in but not the most important part. Indicated they expect it Monday or Tuesday. They are working on one to learn the procedure, glad I'm not first. They are picking mine and another one up Wednesday and will deliver back by weekend. Asked about Polaris incentives and he was not aware of any.

 

[alburl_OK]

The response from Polaris has been much better than I expected. There was a lot of negative comments about how long it would take to get parts, it take forever for the dealers to do the work, how to get it in for repairs. Except not being able to drive it has been easy. My dealer contacted me, ordered the parts, towed it in and is now doing the work, should be able pick it up on Monday. It's remarkable that a big cooperation could get this done in just 4 weeks from the first failure.

 

[SlingJockey]

its like a miracle on the Hudson, dealer has parts and should deliver SS today, no break here for polaris on the 60 days i bought the 3 year extended warranty so whats that mean 3 years 60 days????

YES

 

[ognat]

To our passionate Forum members,

Polaris has been working overtime to bring resolution to get our riders and fans back on the road as fast as possible. Thank you for your continued support and patience.

We are happy to report that as of today, 100% of the replacement parts for customer owned Slingshot vehicles have already shipped from Polaris to local dealers. Meaning ALL registered Slingshot owners should be able to schedule your service update, if you haven’t already done so.

As a reminder, safety and quality are the highest priority for Polaris. Please refrain from operating any Slingshot vehicle until the necessary updates are completed. Contact any authorized Slingshot dealer to schedule your service appointment.

We apologize for the inconvenience caused by the Stop-Ride announcement. To assist with your overall satisfaction, and to demonstrate the confidence we have in our quality, Polaris will add an additional 60 days of factory warranty to ALL registered Slingshot vehicles that have been impacted by the Stop-
Ride. This 60 day warranty extension will automatically be added to your existing vehicle warranty. No action is required by Slingshot owners to receive this warranty extension.

For more information, please contact your local Slingshot dealer or the Slingshot Consumer Services Department at 1-855-863-2284.

I, and everyone at Polaris, thank you for your continued support and passion.

Mike Jonikas
Vice President, Slingshot

 

[ognat]

When are you going to start shipping the new ss Mr. Jonikas? I ordered mine 5 months ago.

 

[Otter]

7 months for me. I was promissed an answer by dealer (as Polaris promised him) by Monday.

They did good on the recall, lets see how they do on the backlog.

 

[ognat]

I called their 800 # mine was supposed to be jan 22. then the recall hit. I
assume they wanted to get the delivered ones back on the road first. All
they could tell me was it had not shipped yet.