No longer flustered parts did arrive

Discussion in 'Cycle Springs Powersports' started by hadleyssle, Jan 4, 2017.

  1. hadleyssle

    hadleyssle Active Member

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    Got my stinger roof and when unpacking it I found damage. Contacted slingshot Jimmy and he emailed the manufacturer. And still waiting on a response to when we can get me replacement parts. Jimmy is doing all he can do but still flustered. Love the lights and Corbin bags we got in Lake George ny from slingshot only.
     

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  2. Blitzkrieg

    Blitzkrieg Well-Known Member

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    What is that showing, damaged bubble wrap?
     
  3. hadleyssle

    hadleyssle Active Member

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    Was dropped on end bending steal and cracking powder coat
     
  4. NatomasSlingshot1

    NatomasSlingshot1 Well-Known Member

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    Mark at MadStad has always stood behind his products, as far as I can tell. I really respect the man and the company for that. If you don't get a response soon- contact MadStad directly. Methinks, perhaps, Mark is not getting the message......
     
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  5. hadleyssle

    hadleyssle Active Member

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    Spoke to slingshot only again today and was told they sent him another email today. Will wait and see what happens and how long it takes
     
  6. anotherone

    anotherone Well-Known Member

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    Address: 1451 E Jefferson St, Brooksville, FL 34601
    Phone: (352) 848-3646
    just call ; painless
     
  7. NatomasSlingshot1

    NatomasSlingshot1 Well-Known Member

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    You are apparently more patient than I was...........
    When I had an issue- Mark took care of it personally for me- that is why I say- I trust the guy & his product!
     
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  8. Mick

    Mick Well-Known Member

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    Damage in transit? File a claim with the shipper.
     
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  9. Sling ding-a-ling

    Sling ding-a-ling Well-Known Member

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  10. Cycle Springs

    Cycle Springs Supporting Vendor Supporting Vendor

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    I have emailed Mark again last night and just now. As soon as they are open I will be calling them to find out. Sorry for the delay and we will get this taken care of for you. Thank you for your patience.
     
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  11. MadStad

    MadStad Supporting Vendor Supporting Vendor

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    This is Jerry with MadStad sorry for the delay in response from us we are just now seeing this message. If you would please give me a call tomorrow at 352-848-3056
    my direct number and we'll get this issue taken care of ASAP. Our hours of operation are Monday-Friday 8:30am-5:00pm EST.
    I will need to get some information from you. Thank you for your patience.
     
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  12. Sling ding-a-ling

    Sling ding-a-ling Well-Known Member

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    I knew that would get a response! Never underestimate the power of this forum! :)
     
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